Case Studies

Lean Training for Rapid Deployment


A large healthcare system was attempting to roll-out a Lean transformation and implementation across its entire organization.


An efficient and effective Training program was developed for several hundred Executives, Directors, Managers and Employees that has initiated dozens of improvement projects across the organization. The OPS team also coaches, supports and holds students accountable through the completion of those projects using Toyota's A3 Problem Solving process Approximately 10% of these initial students have been selected for further training as Lean Facilitators. After completing the Facilitator Training and passing the certification examination administered by OPS, these individuals will be fully capable of supporting continuous improvement activities across the organization.


  • Rapid deployment of Lean awareness, understanding and implementation across the entire organization
  • Significant improvements in Quality, Efficiency and Cost are a result of the projects
  • A growing internal capability to implement, sustain and continuously improve processes through teamwork and empowered employees