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OPS participating in the Maryland Association of Counties (MACo) 2017 Summer Conference

Monday, August 07, 2017


OPS will be participating in the Maryland Association of Counties (MACo) Summer Conference on August 17th and 18th. An estimated 2,000 local government officials, county staff decision-makers, legislators and business representatives will be in attendance. MACo serves Maryland's counties by articulating the needs of local government to the Maryland General Assembly.

The 2017 Summer Conference - "You're Hired!" - will focus on Maryland's new jobs growth and the wealth of opportunities in industries such as technology, the military, clean energy, the environment, agriculture, and education.

OPS will be presenting the 2017 Lean Government Award of Excellence at the conference to Shonte Eldridge, The City of Baltimore's Chief of the Mayor's Office of Strategy and Transformation. Shonte' has displayed significant leadership and vision in bringing the tools and principles of Lean into her area.

The award is based on her work as the Chief of Special Projects in the Department of Public Works in the City of Baltimore from 2014 - 2016 and continuing to this day in her role as the Chief of the Mayor's Office of Strategy and Transformation in 2016-2017. Shonte' was initially introduced to Lean in the City's early days of Lean training. She continued to pursue a deeper understanding and knowledge of Lean by taking higher level courses with OPS which led to her selection as the first City of Baltimore employee to conduct a VSAP in the Baltimore Police Department, Fiscal division. All of this has showed impressive results in customer service, quality, lead time, employee morale and reduced costs and the potential for Lean in the City. As a strong advocate of Lean, Shonte' continually tries to spread the Lean Government culture across the City to better serve the citizens and employees of Baltimore.

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