New Book Demystifies Lean

Monday, July 20, 2020

OPS is very pleased to present "Improving Forever", a fresh look at process improvement, based on our team's experience of over thirty years, which includes engagements with many organizations and industries, including government, healthcare, and other services organizations.

Our goal is to enhance the implementation and adoption process by simplifying the language that describes these systems, processes, and techniques. In this way, front-line employees can work directly on learning the new concepts and bypass the need to cope with unfamiliar terminology from industrial engineering or foreign languages.
The immediate benefit of using this method to improve processes is often dramatic. For example, in a one-year-long healthcare sterile processing department project the organization achieved significant outcomes to include:
Surgical instrument processing time was reduced 41%
Errors were reduced 45%
Nurse satisfaction increased 100%
Surgeon satisfaction increased 200%
Replacement tool costs were reduced 45%
These improvements were achieved with virtually no capital investment.

The rewards of successful implementation of this system are superior performance and continuous improvement, perpetually. We trust that Improving Forever will help you on your journey to achieving that important objective.

News Articles

  • Wednesday, September 08, 2021

    OPS Under New Ownership


  • Tuesday, November 17, 2020

    Robert Klym named Chief Operating Officer


  • Tuesday, October 13, 2020

    Dr. Rachel Mandel Season 10 Podcast


  • Friday, September 04, 2020

    OPS Presents a Webinar in Collaboration with Censis Technologies' Continuing Education Series "True Grit"


  • Thursday, August 27, 2020

    OPS Senior Healthcare Advisor to speak at BeyondClean virtual conference


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