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"Testminonial from a Hospital COO"

Monday, May 21, 2012

OPS recently delivered our standard Introduction to Lean and Introduction to Lean Problem Solving courses to the ED team at a 400+bed hospital. The Chief Operating Officer told OPS that it was an excellent educational experience, and that "we're all enthused now" for undertaking the Lean process improvement initiative. It was noted that the emphasis on leadership culture and the hands-on simulations were particularly well received. The Lean process improvement work is now underway, and OPS has been invited to deliver key portions of training to the organization's leadership institute.  

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